RETURNS AND REFUNDS

Please inspect your products upon arrival as we cannot process any claims of flawed fabric once the fabric has been used in any way.

1) We can ONLY accept returns of unused, unwashed, uncut fabrics.

2) We can ONLY accept returns of fabrics within 30 days from the receipt of an order.

3) The return postage cost is responsibility of the buyer.

4) We can only refund the cost of the fabric, not the delivery cost.

5) Once we receive the return we will issue refund to the same payment method used to pay for your order within 2 working days.

6) We reserve the right to process refunds for items which are out of stock. Stock levels are usually correct however human error may occur and stock levels may be incorrect. We will always be happy to process a refund for any items which we cannot provide.
 

FLAWED FABRICS

Please inspect your products upon arrival as we cannot process any claims of flawed fabric one the fabric has been used in any way.

1) We strive to thoroughly check all the fabrics before cutting but on occasions small flaws can be missed.

2) If your fabrics arrived flawed please get in touch with us within 30 days from receiving your order and we will do our best to rectify the problem by offering refund or exchange.

3) After 30 days passed we cannot accept returns regardless of flaw.

4) In case you need to return the flawed fabrics to us we will cover return postage cost.

1. Please note that, on occasion, very small white dots may occur on the print. This is normal for digital fabric printing and is not considered a flaw. Some small, minor printing flaws at the fabric selvage may also be apparent which can be unavoidable due to the nature of digital printing machines and is also not considered a flaw.

2. In case of any problems with your order please let us know via email to knightonfabrics1@gmail.com and we will do our best to resolve it.

3. We thoroughly check the fabrics before dispatch but if you received the fabric that is flawed or faulty we will offer you following options: partial refund depending on scale of the flaw or in case of major flaws or faults we may offer you a reprint.
   
   Please contact us before sending a return back using this form here, so that we know to expect your returns parcel. Please include your order number and which fabric will be returned. Your parcel   needs to contain your order number too, so that we know who to refund!
   
   Once you've contacted us regarding your return, please send your return parcel to: 
   
   Knighton Fabrics Ltd
   Unit 2, Block A,
   Imperial Building
   Leicester,
   LE5 4QD